Points & Rewards CRM System
The enterprise platform built to shape loyalty through gamification, rewards, and engagement.
Cloud Interactive’s Points and Rewards system helps global enterprises cultivate deep, long-term customer loyalty. Our forward-thinking approach combines cutting-edge technology with market insights to create a loyalty ecosystem that incentivizes engagement, drives repeat purchases, and keeps your customers returning for more—partner with us to future-proof your loyalty strategy and stay ahead of the competition.
Highly customizable app or website with full branding
Multi-regional & multilingual
Enterprise-level integration and data security
High level of granularity and specificity in diverse marketing functionality
Sound Familiar to You?
Lack of Customer Engagement
Losing customers faster than you can say “loyalty”? It’s not just about points and vouchers. Without gamification and personalized rewards, converting one-time shoppers into loyal brand advocates is tough.
Ineffective Data Utilization
Scores of vouchers distributed, but do you know how many were redeemed? Disjointed data logs on spreadsheets leave you clueless about consumer behavior, making it hard to craft effective marketing campaigns.
Limited Repeat Purchases
Customers drifting to competitors? Personalized experiences are key to retention. Without insights and automation, encouraging repeat purchases becomes a challenge.
House of Brands With Scattered Membership Data
Are your brands operating in silos, each with its own CRM, POS, and membership program? This fragmented approach leads to inconsistent marketing campaigns, disjointed member experiences, and hefty maintenance costs.
Benefits of Points & Rewards
Identify Your High-Value Customers
Our points and rewards system empowers your business to gather and use your customer data more effectively than ever, including their preferences, past purchases, and interactions. Spot valuable trends, identify your high value customers, and create personalized experiences that encourage loyalty and satisfaction.
Benefits of Points & Rewards
No Code Marketing Automation
Send a voucher to an inactive member? Remind customers their points are expiring? Our no-code solution empowers you to create and deploy targeted marketing campaigns effortlessly, without the need for technical expertise.
Benefits of Points & Rewards
Unified CRM across Brands and Borders
Avoid the headache of coordinating disparate marketing campaigns by streamlining your regional operations. Whether you're a multinational retail brand or an emerging enterprise, our system lets you run separate regional campaigns in a unified manner, guaranteeing consistent brand messaging and simplifying your operations across borders.
Easy to use • Process
How Does Our Loyalty Program CRM Work?
Features
From Points to Rewards
3 Steps to Customer Loyalty
step 1
Direct Promotions
Our points and rewards system makes it easy to drive targeted marketing campaigns. Leverage advanced features like vouchers, in-app promotions, and segmented offers to fine-tune your promotions based on individual customer preferences, past purchases, and behavioral patterns.
step 2
Loyalty Programs
Create dynamic loyalty programs that keep your customers hooked. Introduce tier-based rewards systems personalized to each customer, granting unique perks and content to loyal members.
step 3
Gamification
Inject some fun and excitement into your loyalty strategy with gamification features. Encourage regular engagement by setting up daily tasks and challenges for your customers to complete, earning them virtual badges and physical awards along the way.
Membership Management
- Member Points
- Member Tiers
- Purchase Records
- Mobile Membership Card
Coupons/Points
- Points Exchange with Partner Merchants
- Member Tiers
- Limited-Time Points Collection
Bundle Packages
- Custom Coupons (Discounts, Number of Uses)
Content Management
- Customizable Homepage Rotating Banners
- Cover Ads
- Online Direct Mail (DM)
Approval Management
- Approval Workflow
- Custom Permissions and Access Settings
Brand Management
- Book a Reservation
- Order Takeaway
- Custom Store Categories
- Support for Multiple Brands under the Group
- Find Nearby Restaurants
- Multilingual & Multi-currency Support
- Brand/ Store Information
Others
- Data Dashboard
- Omni Channel Integration
- Enterprise System Integration
- No Code Drag and Drop Marketing Automation
- Digital Wallet
