Intuitive Interface, Effortless Exploration
TECO Smart Energy App 2.0 is a customer-centric application that offers functionalities such as product search, sales tools, surveys, news updates, and customer service. The end users are distributors, direct customers, and internal employees. The app redesign focuses on easy and clear navigation, streamlining operations, and efficient information retrieval to enhance the overall user experience.
Customer Profile
TECO Electric and Machinery is a Taiwanese company with extensive experience and technical strength in the electronics manufacturing field. It is committed to providing high-quality electronic products and solutions. In recent years, TECO has diversified into multiple sectors including heavy electrical equipment, household appliances, information technology, communications, electronic key components, infrastructure construction, financial investments, as well as food and service industries. The company actively participates in major national construction projects and has expanded its business to over 40 countries across five continents.
Challenges
TECO Smart Energy integrates various product information, spanning electromagnetic contactors, magnetic switches, fuses, residual current circuit breakers, distribution boards, diesel engine generators, high-voltage switches, and PCS energy storage systems. With varying specifications, certifications, and applications, users need an efficient product management and retrieval system to access information easily.
Solutions
- TECO Smart Energy App 2.0 is developed using Flutter, a cross-platform framework that allows developers to build applications for Android and iOS using a single codebase, thereby enhancing efficiency and reducing development costs.
- The app has been redesigned with a streamlined information architecture and UI/UX to make information easy to find, incorporating modern design principles to further enhance usability.
- The development of Smart Energy App 2.0 prioritizes product management, security, and performance. It adopts a modular design approach, facilitating easier maintenance and updates.
- Key features include product search, satisfaction surveys, distributor portal, sales tools, and language settings.
